Service status

For up-to-date status information and notifications

On this page, you will find up-to-date information on the status of our services. We will keep you informed here of disruptions, planned maintenance and updates, so that you know where you stand and what the impact is on your IT environment.

Disruptions and maintenance

Here you will find the latest information on potential incidents and current status updates. We are doing everything we can to resolve these issues as quickly as possible.

Disruptions

06-05-2026 09:06
INVESTIGATING

Following the scheduled maintenance, we are experiencing disruptions on FTTB connections. The incident has been escalated and we are working with the relevant parties to resolve the issue. Partners with connections affected by the maintenance can contact support and/or create a ticket containing the details of the affected connection(s), so that we can specifically include these in our investigation. The next update will follow by 10:00 am at the latest. We apologise for the inconvenience.

06-05-2026 09:47

MONITORING

The situation on KPN WEAS connections is improving following a change implemented, and the number of reports is decreasing. We advise customers to restart their premium box or customer equipment to speed up the recovery. The next update will follow by 11:00 at the latest.

Maintenance